0

Normal Status

Normal Status

400

Dark light sensor test error (CS11A, CS11B, CS4) during initializing.

1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor.

4000

Error of being removed 2nd cassette before separate rejection

4004

Error of being removed 2nd cassette before separate rejection

1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide

5300

No Savings Account

10301

DEV_PIN

20001

Unable to load a cassette.

Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser.

20002

Low cash.

Replenish the cash-if using less than 75 bills, disable the ÒLow Cash WarningÓ in the Transaction Setup Menu.

20003

Reject Bin full.

Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnÕt help, check AP, BIOS and CDU ROM versions.

20004

Vault Door is open.

Close the vault door. Check door switch.

20005

Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization.

1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM.

20010

Receipt paper jam

Remove any jammed paper from the printer.

20011

TPH Headup Lever Open

Check Headup Lever.

20012

Receipt printer feed plate open

Close the feed plate.

20013

Out of receipt (Receipt paper empthy)

Replenish the receipt paper.

20014

Receipt printer head overheated before printing

Check the printer head and change if necessary.

20015

The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.

Clear jammed notes or call your service personnel.

20016

Note detected in stacker (shutter or presenter type)

Clear any notes from the stacker.

20101

Receipt printer lever opened

1. Close the lever of print head completely

20102

Receipt printer head overheated

1. Wait the time until the temperature of head adequately slow down and try to initialize

20104

Receipt paper empty

1. Replenish receipt paper 2. Check the status of sensor and its connector

20105

Receipt paper setting error

1. Check the status of setting paper 2. Check the status of sensor and its connector

20106

Command is received while doing self-test

1. After terminating self-test and initialize receipt printer

20107

No receipt paper

1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector

20108

Receipt paper cutting error

1. Check the Cutter module 2. Check if printer head lever is properly close

20109

No sensing black mark (dark sensor)

1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

20215

Sensor detects note in delivery path before CDU dispenses

Remove note from the CDU delivery path.

20801

Receipt printer lever opened

1. Close the lever of print head completely

20802

Receipt printer head overheated

1. Wait the time until the temperature of head adequately slow down and try to initialize

20804

Receipt paper empty

1. Replenish receipt paper 2. Check the status of sensor and its connector

20805

Receipt paper setting error

1. Check the status of setting paper 2. Check the status of sensor and its connector

20806

Command is received while doing self-test

1. After terminating self-test and initialize receipt printer

20807

No receipt paper

1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector

20808

Receipt paper cuttimg error

1. Check the Cutter module 2. Check if printer head lever is properly close

20809

No sensing black mark (dark sensor)

1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

21315

CS4 sensor detects note in delivery path befoe CDU dispenses

Remove note from the CDU delivery path.

40000

Cash Dispenser(CDU) received the undefined command from AP software

1. Get the trace file and log files in D:\trace 2. Call your attendant

40011

Notes are detected on tray(CS2 Sensor) before dispensing

1. Remove notes on CS2 sensor 2. Clean CS2

40012

CS3 Dark detection during initializing or Dispense reserved operation

1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.

40013

CS2 and CS3 Dark detection during initializing or dispense reserved operation

The same as #40011 and #40012 error handling

40014

CS4A sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS4A

40015

CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A

40016

CS3 and CS4A Dark detection during initializing or dispense reserved operation

The same as #40011 and #40012 error handling

40017

CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation

The same as #40011, #40012 and #40014 error handling

40018

CS4B sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path.

40019

CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS4B

40021

CS1A sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS1A

40022

CS1B sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS1B

40028

CS13 sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS13

40029

CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses

1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13

40030

Failed in checking the main motor echo

1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8

40031

Failed in checking the reject gate solenoid echo

40032

Failed in checking the present gate solenoid echo

40033

Check sum error (No information is set)

1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D

40034

Error of two sheets detecting sensor(CS5_1)

1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor

40035

Error two sheets detecting sensor(CS5_2) for initializing

1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D3. Change CS5_2 Sensor

40036

Error of CS 2, CS13 sensor during initialization

40037

Error of 2 sheets detecting sensor(CS5_1/CS5_2)

1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ÔRead Double SensorÕ Command

40038

Error in checking SRAM

40039

Gate operation sensor (CS3) error

1. Initialize after removing notes or dust2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1

40040

Cassette is removed during dispensing

1. Check the cassette catcher 2. Set the cassette properly

40041

Error if re-driving is over 5 times during separated rejection

1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette

40042

In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes

1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor

40043

Error if total reject is more than 20 sheets

1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value

40044

Error if continuous 5 times are rejected

1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Exchange CS8 Encoder Slit Sensor

40045

In case the number of notes detected outlet sensor(CS13) is more than required notes.

1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor

40046

Program error(Separated rejection)

1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D

40047

1 cassette misfeed error (Separated rejection)

1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error

40049

Error to dispense 0 sheets to be required(Separated rejection)

1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version

40051

Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.

1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications.

40052

The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)

1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.

40053

Error for the double note detection during separation.

40054

Cash Dispenser EP Program Error during dispense operation (failed table search)

1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D

40055

Timeout due to noteÕs length error passed through the CS13 during dispense operation

1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor

40056

Abnormal operation of the gate solenoid during dispense operation.

1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1

40057

Sum check error of note index setting value in the CDU CST of EEPROM during initializing

1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(ÔPÕ) Command4. Replace the CDU board

40058

Retract box position error during command reserved operation

1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).

40059

Initial jam time error

40060

Something is detected in C31AB sensor before dispensing bills from 3rd cassette.

40061

Something is detected in C31AB sensor before dispensing bills.

40062

Bills are remained in CS1AB sensor after dispensing bills.

40063

Bills are remained in CS31AB sensor after dispensing bills

40070

Something is detected on CS41AB sensor before dispensing bills from fourth cassette.

40072

Something is detected on CS41AB sensor during dispensing bills.

40073

Bills is remained in CS41AB sensor after dispensing bills.

40080

Something is detected on CS15AB sensor before dispensing operation

40081

Something is detected in C15AB sensor during dispensing operation

40084

Failed to close the CDU shutter (failed ten times retry)

1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter camÕs rotation operation.

40085

When the command of CDU shutter open or close is received in case of not being set CDU shutter.

40087

Error failed to communicate with CDU shutter

40088

Error occurs when cassette with ID is not mounted

40089

Error occurs when the number of dispensed bills from cassette donÕt match with the number of detection by sensor

40090

Mismatched number of check sheets

1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting.

40091

Reject error due to check skew during check dispense operation.

. Check a checkÕs status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting.

40092

Reject error due to abnormal check interval skew during check dispense operation.

1. Check a checkÕs status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting.

40093

Reject error due to long check sheet during check dispense operation.

The same as #40092 handling.

40095

Reject error due to 2 check sheetsÕ pick up during check dispense operation

The same as #40092 handling.

40096

Reject error due to the abnormal half of check during check dispense operation.

The same as #40092 handling.

40097

Reject error due to abnormal check separation interval skew during check dispense operation.

The same as #40092 handling.

40098

Abnormal CIU detecting sensor during check dispense operation

1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.

40099

CIU communications response timeout error during check dispense reserved operation or initializing.

1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected.

90001

Card Swipe Error.

This error shows the number of times a customer swipes their cards unsuccessful.

97120

Unable to create INI file

97121

Unable to read file

97122

Unable to write file

97123

Unable to close file

97124

Unable to delete file

97125

Unable to copy file

97126

Unable to create directory

97190

In case other command is executed in Cash Unit Exchange

97191

In case it is not eh Cash Unit Exchange

97192

Cash dispenser service is already cash in state

97193

In case it is not the status of Cash In

97194

In case the ID of cassette donÕt match

97195

In case the cassette counting donÕt match

97196

In case the number of cassette donÕt match

97197

In case the dispensed bills are different from the requested ones.

97198

In case two ID are same in cassette

97200

Failed to communicate with Receipt printer when connected to SP open

1.Check if communication cable or com port is not connected

97414

Dark light sensor error (CS4) during idle status of cash dispenser

97423

Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser

97428

Dark light sensor error (CS13) during idle status of cash dispenser

97447

Cassette 1 misfeed

208070

Receipt paper runs out of after printing

1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor

400000

Dark light sensor test error (CS31A, CS31B) during initializing.

1. Check if each sensor is mounted.1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. 3. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)

972210

Field is not Found

1. Reboot ATM 2. Call your attendant

977010

Serial port open fail

Check Cable / Device

1030100

DEV_PIN (Key data error from host)

1. Contact to host

1101910

LOST CARD, DEV_MCU

1102910

LOST WITHDRAW CASH, DEV_CSH

1102920

LOST DEPOSIT CASH, DEV_CSH

1103910

LOST CARD & SLIP, DEV_MCU | DEV_SPR

1106910

LOST SLIP, DEV_SPR

1910000

Undefined error

1.Reinitialized Journal printer and check again

1910400

The error of head right position

1.After checking the head right position, try to reinitialized Journal printer and check again

1910800

The error of Paper charger sub assembly

1.Check the Paper charger and status of supplied paper

1912000

Failed to print due to shortage of CR/LF

1.Check if FFC cable is properly connected or short

1912100

Paper out when checked status of initializing

1.Check if supplied paper is running out of or occurred jam in return path

1914000

Head overheat

1.Turn off the power for a moment to slow down overheat of head and turn on the power

1914100

Paper jam error

1.Remove the jammed paper and initialize

2000100

No cassette

Insert or re-insert the cassette(s). Check cassette sensor.

2000200

Note shortage

Replenish the cassette.

2000300

Reject bin full

Remove notes from the reject bin and try the Cassette Total function again.

2000400

Vault door open

Close the vault door. Check door switch.

2000500

Cash Dispenser Unit data setting error

Check Cash Dispenser Unit information. (Currency, Denomination, etc)

2001000

Receipt paper jam

Remove any jammed paper from the printer.

2001200

Receipt printer feed plate open

Close the feed plate.

2001300

Out of receipt (Receipt paper empthy)

Replenish the receipt paper.

2001400

Receipt printer head overheated before printing

Check the printer head and change if necessary.

2001600

Note detected in stacker (shutter or presenter type)

Clear any notes from the stacker.

2010100

Receipt printer lever opened

1. Close the lever of print head completely

2010200

Receipt printer head overheated

1. Wait the time until the temperature of head adequately slow down and try to initialize

2010300

Receipt paper jam

1. Remove jammed paper between printer head and rollers

2010400

Receipt paper empty

1. Replenish receipt paper2. Check the status of sensor and its connector

2010500

Receipt paper setting error

1. Check the status of setting paper2. Check the status of sensor and its connector

2010600

Command is received while doing self-test

1. After terminating self-test and initialize receipt printer

2010700

No receipt paper

1. Replenish receipt paper in paper charger2. Check the status of Near End sensor and its connector

2010800

Receipt paper cuttimg error

1. Check the Cutter module2. Check if printer head lever is properly close

2010900

No sensing black mark (dark sensor)

1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

2021500

Sensor detects note in delivery path before CDU dispenses

Remove note from the CDU delivery path.

2080100

Receipt printer lever opened

1. Close the lever of print head completely

2080200

Receipt printer head overheated

1. Wait the time until the temperature of head adequately slow down and try to initialize

2080300

Receipt paper jam

1. Remove jammed paper between printer head and rollers

2080400

Receipt paper empty

1. Replenish receipt paper2. Check the status of sensor and its connector

2080500

Receipt paper setting error

1. Check the status of setting paper2. Check the status of sensor and its connector

2080600

Command is received while doing self-test

1. After terminating self-test and initialize receipt printer

2080700

No receipt paper

1. Replenish receipt paper in paper charger2. Check the status of sensor and its connector

2080800

Receipt paper cutting error

1. Check the Cutter module2. Check if printer head lever is properly close

2080900

No sensing black mark (dark sensor)

1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

2131500

CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin.

Remove note from the CDU delivery path.

3000000

To shows that received command was undefined

3000100

To show command parameter error

3000200

The reception of the command that impossible to implementation

3000400

To show that error data was included in command

3000500

To show that a command, which requires the card movement, was executed before IC contacts were released from the card

3001000

To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways

3001100

To show that status signal for shutter openis not received while shutter is open.

3001200

To show that the Sensor is damaged or more that one card is inside ICRW.

3001300

To show that the card longer than 92mm is inserted into ICRW

3001400

To show that the card shorter than 78mm is inserted into ICRW

3001500

To show that data in F-ROM is damaged

3001600

To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force

3001700

To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command.

3001800

To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly.

3001900

To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command

3002000

To show that track has parity error

3002100

To show that read error has happened in Multiple magnetic read command.

3002200

To show that write error is detected through write/verify procedure.

3002300

To show that only SS,ES,LRC are contained in the track. (no retry)

3002400

To show that the card has no magnetic track(no retry)

3002500

To show that quality error(Jitter,Preamble,Postamble) has happended in write verify.

3002600

To show that the track has no SS.

3002700

To show that the track has no ES

3002800

To show that the track has no LRC error

3002900

To show that the discordance of write data has happened in write verify.

3003000

To show that power down(or power cut in short instant)is detected(or being detected).

3003100

To show that DSR signal was turned to OFF(communication is cut)

3004000

To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed.

3004100

Failure at IC Contact solenoid or sensor ICD.

3004300

Card could not be set to IC contack position/Failure at sensor PDI.

3004500

ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate.

3004600

To show that the ejected card has not been withdrawn during execution of Monitoring for removal command.

3005000

Retract counter overflow.

3005100

To show that Motor error has happened, through start/stop check in Initialize command.

3005300

To show that read error in Digital Decode Read Command.

3006000

To show that there found abnormal condition on the power-line.

3006100

The receiving error for ATR.

3006200

To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected.

3006300

In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out.

3006400

In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error.

3006500

HOST tried to communicate with IC card without card activation.

3006600

ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported.

3006900

ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV.

3007000

Failure at F-ROM operation.

3007100

Firmware of User program code area is wrong.

4000000

Receiving undefined command

4001100

Detecting CS2 Dark (Front Access Type:Reject box is opened.)

4001400

Detecting CS4A Dark

4001500

Detecting CS2, CS4A Dark

4001800

Detecting CS4B Dark

4001900

Detecting CS2, CS4B Dark

4002100

Detecting CS1A Dark

4002200

Detecting CS1B Dark

4002300

Detecting CS1A, CS1B Dark

4002800

Detecting CS13 Dark

4002900

Detecting CS1A, CS13 Dark

4003000

Failed in checking the main motor echo

1. Initializ2. Check Main Motor Encoder Slit3. Initialize after Power On/Off4. Check Encoder Sensor CS8 BRKT5. Check CS8 Sensor Cable6. Change Main Motor Encoder Slit Sensor CS8

4003100

Failed in checking the reject gate solenoid echo

4003200

Failed in checking the present gate solenoid echo

4003300

Check sum error (No information is set)

1. Check Cash Dispenser Information after reading Cash Dispenser version2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D

4003400

Error of two sheets detecting sensor(CS5_1)for initializing

1. Check CS5_1 Sensor Cable2. Check second Dip Switch in Cash Dispenser B/D3. Change CS5_1 Sensor

4003600

Error of CS 2, CS13 sensor during initialization

4003700

Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing

1. Check Cash Dispenser Board Segment2. Initialize3. Read data of ÔRead Double Sensor Command

4003800

Error in checking SRAM

4003900

Gate operation sensor (CS3) error before initial recovery

1. Initialize after removing notes or dust over Gate2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1

4004000

Cassette is removed during dispensing

1. Check the cassette catcher2. Set the cassette properly

4004100

Error if re-driving is over 5 times during separated rejection

1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette

4004200

In case the number of notes detected outlet sensor(CS13) is less than the number of required notes

1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor

4004300

Error if total reject is more than 20 sheets

1. Check notes in Reject Box2. Rearrange notes in Cassette3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check dust in existence CS5 Sensor Guide5. Check notes index value

4004400

Error if continuous 5 times are rejected

4004500

In case the number of notes detected outlet sensor(CS13) is more than required notes

1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor

4004600

Program error(Separated rejection)

1. Initialize after Reset Power2. Upgrade Cash Dispenser Firmware or Re-download3. Exchange Cash Dispenser B/D

4004700

1 cassette misfeed error (Separated rejection)

1. Check notes in 1 Cassette2. Check Sensor(CS6) Poll3. Check jam in 1 cassette and reload4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error

4004800

Error if the number of dispensed notes is not matched to the requested

1. Check CS13 sensor (note jam and dust)2. Replace CS13 sensor

4004900

Error to dispense 0 sheets to be required(Separated rejection)

1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version

4005100

Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.

1. Check the Cash Dispenser received command2. Check the abnormal communication cable.3. Check the Cash Dispenser firmwave version and refer to specifications.

4005200

The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)

1. Remove the remaining notes at a sensor in front of the CST2. Realign notes in the cassette3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit.

4005300

The error of double detection bills during dispense operation

4005400

Cash Dispenser EP Program Error during dispense operation (failed table search)

1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D

4005500

Timeout due to noteÕs length error passed through the CS13 during dispense operation

1. Remove a jammed note between the tray and Cash Dispenser2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor

4005600

Abnormal operation of the gate solenoid during dispense operation.

1. Remove a jammed note on the gate2. Remove notes in the reject box and remount the reject box3. Check if the CS3 sensor bracket is bended.4. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Replace the reject solenoid 1

4005700

Cash dispenser configuration error

1. Replace cash dispenser PCB2. Reconfigure cash dispenser setup data

4005800

Retract box position error during comman reserved operation

1. Mount the retract box or open the box cover2. Check if CS62 sensor poll is abnormal3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).

4005900

Initial jam time error

1. Remove jammed notes2. Clean the sensors (CS1~CS15) in cash dispenser

4006000

Something is detected in C331A, CS31B sensor before dispense operation

4006100

Something is detected in C331A, CS31B sensor before dispense operation

4006200

Bills is staying in CS1A, CS1B sensor after dispense operation

4006300

Bills is staying in CS31A, CS31B sensor after dispense operation

4007000

Something is detected on CS41A, CS41B sensor before dispense operation

4007200

Something is detected on CS41A, CS41B sensor before dispense operation

4007300

Bills is staying in CS41A, CS41B sensor after dispense operation

4008000

Something is detected on CS15AB sensor before dispensing operation

4008100

Something is detected in C15AB sensor during dispensing operation

4008200

Bill is remained in CS15AB sensor after dispensing operation

7000100

ItÕs impossible to read the version after transferring to the CduSetup menu.

7000200

ItÕs impossible to read the version after CDU Setup.

7000300

UserÕs setting values are different from the actual written setting value.

7710891

Host line fail

Inconsistent with the message of Host

8216091

Cash jammed on Cash Dispenser

1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor

8217091

Card in card reader

1. Remove card

8218091

PBM EXIST

9701010

Failed to connect communication between SP of PIN and EP of one

1. Check if communication cable or COM port is not connected

9701012

Failed to deliver to data of EPPÕs SP

1. Check if communication cable or COM port is not connected

9701016

Received data time out of EPP

1. Check if communication cable or COM port is not connected

9701017

Delivered data time out of EPP

Check if communication cable or COM port is not connected

9701031

Failed to read Register of EPP

1. Reboot ATM

9701040

Failed to produce Thread of EPP

1. Reboot ATM

9701060

Failed to create buffer

1. Reboot ATM

9701068

MapView of File Fail in Create

1. Initialize Pin SP. 2. Call your attendant

9701070

Create Mutex Fail for SIU(Sensor)

1. Initialize Pin SP. 2. Call your attendant

9701102

COM handle is null for EPP

1. Initialize Pin SP. 2. Call your attendant

9701111

BCC error of EPP

1. Check BCC logic of EPP

9701150

Pinpad (EPP) is down when it receives an ‘InitializingÕ command

_ Reboot ATM _ Replace pinpad

9701151

EPP is down when it receives an ‘Get Status’ command

1. Reboot ATM 2. Replace pinpad

9701152

EPP is down when it receives an ‘Clear Func Key’ command

1. Reboot ATM 2. Replace pinpad

9704020

Failed to create file

9704021

Failed to read file

9704022

Failed to write file

9704023

Failed to close file

9704024

Failed to delete file

9704025

Failed to copy file

9704030

Failed to create Registry

9704031

Failed to read Registry

9704032

Failed to write Registry

9704034

Failed to delete file